I recall a vendor pressing a point with me that I thought was unreasonable. Making sideways or insulting comments may bring you temporary enjoyment, but professionalism wins in the end. Here are a few suggestions for when clients, vendors, or coworkers are rude and you are required to deal with them: When bad manners deteriorate your workplace The situation will be different if you're an employee and don't have much control over who your company does business with- or what kind of people your company hires. And, because I was under no obligation to do business with this person, I chose to look for a friendlier vendor. I thought about the possibility that this person might have been having a bad day or was experiencing stress at home, but the overt rudeness I observed was actually part of a trend. Not wanting headaches down the road, later that day I told this person that I was choosing another vendor. I knew that if I entered a business relationship with this person, I would eventually get the same treatment.Ī person who is nice to you,but not nice to the server,is not a nice person. Previous statements and actions made by this person had raised a yellow flag, but now the cat was out of the bag. I cringed in embarrassment at the condescending and snobbish behavior of my guest. This was followed by a snide comment, "can you take that back and have them fix that? That's not what I ordered." When the dish arrived, the person became the ultimate Prima Donna, pushing the plate back toward the server as if it contained a flesh-eating, carcinogenic bile.
The person acted very disgruntled and begrudgingly asked for something that was not on the menu. Even though the restaurant's menu had a large variety from which to choose, nothing seemed to work for this person. After all, choosing to sever ties with a rude person might save you a lot of headaches.Īs a case in point, not too long ago I observed bad manners in a potential vendor, and it made me decide not to do business with that person.
But when a vendor or client is rude, impolite, or discourteous, it can help you decide how - or if - you want to proceed with that relationship. Displaying bad manners is never good for your reputation or your business.
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